Administrative Services And Online Resolution Of Administrative Disputes On The Internet In FranceThe development of on line administrative services is one of the French government's top priorities. Indeed, the Internet is a useful way to develop trust and confidence between administrative services and users. Consequently, new services and programs have been launched these past years. The Internet is also a useful way to settle disputes between users and the administration.
The following questions have been addressed in this article:What are the main objectives of the e-administration program?
What are the main objectives concerning online resolution of disputes between the users and the administration?
What are the main objectives concerning alternative resolution of disputes between the users and the administration?