Alternative Dispute Resolution And Its Use In Electronic Commerce

Alternative dispute resolution has been used more commonly to determine legal disputes based on the potential for not having costly litigation. The rise of electronic commerce has demonstrated that there is a need for other options than litigation to resolve disputes that arise in that context. Arbitration has been used widely in other areas of dispute and has been becoming more widely used for electronic commerce.

The following questions have been addressed in this article:

What are factors that should be considered in choosing a proper mediator?
What are the AAA’s electronic commerce protocols and what has been the reaction of business people?
What about the development of online dispute resolution?


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