UNITED KINGDOM CONSUMER PROTECTION (DISTANCE SELLING) REGULATIONS 2000

The United Kingdom Consumer Protection (Distance Selling) Regulations 2000, implementing European Council Directive (97/7/EC), came into force on October 31, 2000. It aims to protect consumers when buying at a distance, including Internet purchases, and to provide confidence on distance purchase methods.

The following questions have been addressed in this article:

What information must be provided to the consumer in order to comply with the Regulations?
At what stage must the supplier provide this information to the consumer?
When does the supplier have to supply the goods to the consumer?
When does the consumer's right to cancel not apply?
Who is responsible for enforcing the Regulations?

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