Electronic Commerce In The European Union: Consumer Protection

Legal provisions for consumer protection vary significantly between EU Member States. Existing and prospective EU rules aim to protect the consumer, for example, the Distance Selling Directive, the E-commerce Directive and the Data Protection Directive. A clear, common set of consumer protection standards still does not exist in Europe.

The following questions have been addressed in this article:

Where can I go to find out what current activities are being put forward?
Is there a group like a consumer union that can provide other helpful information?
Have there been any recommendations?

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