Regulation of VoIP Services in the United Kingdom

On February 22, 2006, Ofcom published a consultation setting out its revised approach to the regulation of VoIP. Important changes in this consultation include the amendment to classification of VoIP services. Ofcom proposed to introduce a Code of Practice which would require the provision of consumer information by service providers, including statements of the instances in which a service provider does not provide emergency access.

The following questions have been addressed in this article:

What would be the impact of Ofcom’s proposed regulation VoIP operators?
What are the measures taken by Ofcom to ensure that VoIP consumers receive the information that they need?
What is the impact of PATS regulations on VoIP?


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