European Regulation on the Guarantee of Consumption GoodsThe European Union (EU) internal market guarantees free circulation of goods among the member states. This free market among the member states extends to professional services as well as transactions in which a seller is responsible to a buyer for the contract goods. The EU guarantee on consumption goods is regulated by Directive 1999/44/CEE of May 25th, 1999. E-commerce sellers and consumers need to be aware of this law when making online transactions.
The following questions have been addressed in this article:What is a consumer?
What happens if the defects on the goods are known before the sell takes place?
What happens if the installation is included in the sell contract?
Does the buyer need to pay for the repair of the goods?
What happens if the repair is not possible?