Online Consumers And The Consequences Of Jurisdiction Policies

E-commerce provides consumers with many opportunities, including the possibility to shop around the world without leaving their home. The downside is that the number of international disputes involving e-businesses and consumers is constantly increasing. The legal issue of international jurisdiction, although central to these disputes, remains unresolved. There are important differences between the US and the EU approach in this respect, which should be taken into account by B2C e-businesses.

The following questions have been addressed in this article:

Practically, what problems do e-businesses and consumers face in resolving online disputes?
How is the issue of jurisdiction dealt with in the EU and in the US?
How are these issues approached from a global perspective?
What solutions for e-businesses?

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