New Zealand Consumer Guarantees Act

Consumer protection in New Zealand is regulated by several statutes, which notably include the Fair Trading Act 1986, the Hire Purchase Act 1971 and the Consumer Guarantees Act 1993. The Consumer Guarantees Act 1993, which came into force on April 1st, 1994 (the “CGA”), provides for fixed guarantees for goods and services in trade.

The following questions have been addressed in this article:

What guarantees apply with respect to the supply of goods?
What are the rights of consumers against suppliers when goods do not comply with guarantees?
What guarantees apply with respect to the supply of services?
What are the rights of consumers against suppliers when services do not comply with guarantees?

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