Malaysia Consumer Protection Act

Consumer protection in Malaysia is regulated by the Consumer Protection Act 1999, which came into force on November 15, 1999 (the “CPA”). The CPA applies to areas of consumer protection that are not already covered by other statutes, such as the Contracts Act 1950, the Sale of Goods Act 1957, the Sale of Drugs Act 1952, etc.

The following questions have been addressed in this article:

What deceptive conducts and unfair practices are regulated by the CPA?
What is the role of the National Consumer Advisory Council?
What is the Tribunal for Consumer Claims?
What compensation or order may be issued by the TCC?


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