Japan Consumer Contract Act

The general legal framework for consumer protection in Japan is provided by the Consumer Protection Fundamental Act n.78, which was enacted on May 30, 1968. The specific regulations applicable to consumers contracts, which are contracts concluded between consumers on the one hand and businesses on the other, are stated in the Consumer Contract Act, which came into force on April 1st, 2001 (the “CCA”).

The following questions have been addressed in this article:

What are the general obligations of businesses regarding consumer contracts?
What businesses’ acts may permit consumers to avoid a consumer contract?
What consumer contracts’ provisions are deemed null and void?


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