India Consumer Protection Law

Consumer protection in India is regulated by the Consumer Protection Act n.68 of 1986, as amended by Act n.50 of 1993 (the “CPA”). The CPA provides for better protection of the interests of consumers and for that purpose for the establishment of Consumer Councils and other authorities for the settlement of consumers' disputes.

The following questions have been addressed in this article:

How are restrictive trade practices and unfair trade practices defined under the CPA?
What are Consumer Protection Councils and what is their role?
What are Consumer Disputes Redressal Agencies and what is their role?
How can a consumer action be brought before a Court?
What are the District Forum's powers?


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