Legal Aspects Concerning Online Banking

A release from liability in the general terms and conditions of online banks with a blanket exclusion of liability for Acts of God and maintenance work at the technical objects is unlawful in Germany. If the customer is thereby disadvantaged the bank is obligated to compensate the damages.

The following questions have been addressed in this article:

Is the bank liable if the access is interrupted?
Is the bank liable for delayed execution of an order to apply for shares?
Does the bank have to process reclamations immediately?


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