E-consumer Gov

The E-Consumer Gov ensures to enhance the rights of consumer protection and confidence in the world of electronic commerce. Thirteen countries have initialized this program in an effort to gather and resolve cross border e-commerce complaints. This program is involved with the enforcement of standards being made to cause an increase in electronic commerce and a fair environment for all.

The following questions have been addressed in this article:

Does this system provide any means of determining whether or not the online business has any complaints against them?
What are the practical ways to resolve the complaint?
Does the country involved in the dispute have to attempt to resolve the dispute involved if a complaint is filed?

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