Drafting Effective Service Level Agreements

Service level agreements allow another to trade on the goodwill and reputation of another to engage in commerce. Service level agreements are being used more prominently in electronic commerce and in the use of website development. Service agreements therefore need to be drafted property and carefully drafted to obtain the goals of the company.

The following questions have been addressed in this article:

What are key determinations that must be addressed in drafting a SLA agreement?
What are key terms required for an SLA agreement?

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